Adaptive Agents.
Your new AI team mates.
Electric Speech's Adaptive Agents work collaboratively with you, your human team and each other to achieve exceptional outcomes for your business.
Key Capabilities
Talented, Capable
Electric Speech Labs’ Adaptive Agents handle routine tasks effortlessly while delivering exceptional, empathetic customer interactions. Your team will enjoy increased productivity and output with minimal effort
Human-like Interactions
Adaptive Agents understand conversation context and objections. They provide empathetic responses based on sentiment.
Total Recall, Follow-up Actions
Adaptive Agents recall past conversations, referencing CRM notes. They also update CRM and initiate follow-up actions.
Voice of the Brand
Adaptive Agents reflect your brand's voice, using your preferred tone, speaking style, and brand-specific signature phrases.
Provide Feedback / Coach your Agents
Give feedback to Adaptive Agents via voice or chat, just like human co-workers, with no prompt engineering needed.
Goal, Tasks & Objectives
Adaptive Agents stay focused on your campaign goals, measuring success at each step, analyzing and improving.
Collaboration and Escalation
Teams can barely tell the difference when collaborating with Adaptive Agents. Delegation is easy, and escalation to humans is seamless.
Multiple Tools
Adaptive Agents are ready to activate across various productivity, communication, CRM, marketing, social, and ERP tools.
Multi-channel Capability
Adaptive Agents engage users across multiple mediums - Voice, Email, WhatsApp, Chat seamlessly switching based on preferences.
Multilingual Capability
Adaptive Agents have multilingual skills for global engagenent. Now with Hindi and Hinglish support for India markets.
Getting Started
3 Basic Steps to Start
Adaptive Agents offer an easy transition from no integration to deep integration, with off-the-shelf or customized agents. Whether you need a quick start or a tailored program, our team of humans and agents is here to support you.
Basic - Hire you Agent
Define Adaptive Agent’s role, skills, persona, language, and demographic details. We recommend a team of 3 diverse personalities.
Basic - Onboard your Agent
Train Adaptive Agent in minutes by uploading knowledgebase, website, and CRM data. Just give feedback, assess performance go live.
Basic - Connect your Agent
Adaptive Agents get started using just email and call forwarding. Ready-made software integrations. Customizations are available too.
Advanced - Test Privacy Protections
Adaptive Agents have built-in safeguards for Personally Identifiable Information, Add / loosen restrictions for cases like KYC verification.
Advanced - Compliance and Policies
Upload compliance policies specific to your country or industry. Test your agent to ensure adherence to these rules.
Advanced - Conversational Insights
Electric Speech Labs also provides Overwatch Agents to monitor, and QA customer interactions of human and Adaptive Agents.
